Privacy Policy

Effective Date: 03/19/2025

1. Introduction

Welcome to Qoobea! We specialize in providing high-quality Hausa caps to our valued customers. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, https://www.qoobea.com, or make a purchase from us.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our website.

2. Information We Collect

We may collect the following types of information:

• Personal Information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (e.g., credit card details, bank transfer information)
  • Order history

• Non-Personal Information:

  • Browser type and version
  • IP address
  • Pages visited on our website
  • Time and date of visits
  • Referring website

• Cookies and Tracking Technologies:

  We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand customer preferences. You can disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders
• To communicate with you about your orders, account, or inquiries
• To improve our website, products, and services
• To send promotional offers, newsletters, and updates (with your consent)
• To prevent fraud and ensure the security of our website
• To comply with legal obligations under Nigerian law

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers:

  We may share your information with third-party service providers who assist us in operating our website, processing payments, delivering orders, or conducting marketing activities. These providers are contractually obligated to protect your information.

• Legal Requirements:

  We may disclose your information if required by law or to protect our rights, property, or safety.

• Business Transfers:

  In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer (SSL) technology, and regular security audits.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights Under the NDPR

Under the Nigeria Data Protection Regulation (NDPR), you have the following rights regarding your personal information:

• Access:

  Request a copy of the personal information we hold about you.

• Correction:

  Request that we correct or update your information.

• Deletion:

  Request that we delete your personal information, subject to legal obligations.

• Objection:

  Object to the processing of your personal information for specific purposes.

• Opt-Out:

  Unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

To exercise these rights, please contact us at support@qoobea.com.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by Nigerian law.

8. International Data Transfers

If your information is transferred outside Nigeria, we will ensure that appropriate safeguards are in place to protect your data in accordance with the NDPR.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the Effective Date at the top. Your continued use of our website after such changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Company:

  Qoobea

• Email:

  support@qoobea.com

• Phone:

  +2347062254043

• Address:

  Shop 12 Al’amin Plaza, Adjacent GTBank, Amingo Junction, Bypass Kaduna, Nigeria.